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AirAsia Philippines reaches pre-pandemic load factor 

Guests queuing at the AirAsia check-in counters at the NAIA Terminal 2. Low ticket prices and high on-time performance has enticed more guests to fly with AirAsia.

MANILA – AirAsia Philippines is en route to clearer skies this H2 with an increased load factor from H1 of this year, even surpassing its pre-pandemic 2019 figures.  

The World’s Best Low-Cost Airline registered a 92% load factor from January to June 2023, registering a higher number of passengers who flew with the airline this year versus pre-pandemic records of 91% during the same period.  AirAsia Philippines also recorded a load factor of 94% for the first 15 days of July, which is higher than the same pre-pandemic period figure of 88%.

AirAsia Philippines head for communications Steve Dailisan said, “We attribute the increase in load factor to the trust our guests have placed in AirAsia. Our improved on-time performance, best value-for-money deals, and safety protocols entice our customers to fly with the World’s Best Low-Cost Carrier. Our guests can also expect timely updates on flight schedules whenever disruptions are brought about by weather or non-scheduled aircraft maintenance to promote transparency in our day-to-day operations.”

Travelers’ positive behavior towards flying has also resulted in improved foot traffic in the country’s main airport hubs. The Manila International Airport reported that passenger numbers from January to June 2023 increased to 78% or 22.22 million passengers which is 8% higher than the pre-pandemic figure.

Globally, the International Air Transport Association (IATA) reports air traffic hitting 96.7% pre-pandemic last May.

“AirAsia Philippines is in close collaboration with industry and government partners in providing efficient, affordable, and seamless travel among guests, with passenger traffic expected to peak again in the coming months,” Dailisan added.

AirAsia airline group’s recent win, retaining its World’s Best Low-Cost Airline by SKYTRAX for the 14th consecutive year, made AirAsia Philippines the only airline from the country to be part of the world’s best rankings. Factors included in choosing the best airline include safety records, on-time performance, comfort and amenities, network and route offerings, price competitiveness, environmental and sustainability practices, awards, and recognition in the industry.

Meanwhile, the Civil Aeronautics Board (CAB) retains the fuel surcharge for the month of August at level 4. Fuel surcharge ranges from PHP117 to PHP342 per one-way domestic and PHP385.70 to PHP2,867.82 for international flights.

“We will continue to cushion the effects of fuel surcharge cost with our double-digit sale and other promos to ensure an affordable ticket price for our guests. We would also encourage our guests to plan their travels ahead to prepare for the anticipated, especially during “Ber” months,” Dailisan stressed. 

AirAsia Philippines reminds its guests to be at the airport at least 3-4 hours before their scheduled domestic and international departure.  The World’s Best Low-Cost airline would also like to inform its guests that all domestic flights depart and arrive at NAIA T2, while international flights continue to operate at NAIA Terminal 3. All travel advisories and other information regarding flight schedules are regularly updated and posted via the AirAsia travel safe.



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