THE CITY Transport and Traffic Management Office (CTTMO) warned operators and drivers of public utility vehicles (PUVs) to follow the fare matrix and avoid paying fines.
Leonardo Pamplona, traffic enforcement management acting division head, said they received numerous complaints on social media on the practice by some tricycle and trisikad drivers of overcharging their passengers.
“The reason why is that some of the passengers would initiate that they pay them on a pakyawan basis,” Pamplona said during the AFP-PNP Press Corps on March 20.
Pakyaw is when a passenger books a private ride going to a specific place and disallows the driver to pick others. Pamplona said drivers abuse this payment type and collect a hefty fare.
He reiterated that P10 is the minimum fare rate for the first four kilometers.
The official reminded the public not to air their concerns on social media but rather file a complaint to the office personally, so they could take necessary action.
“What is the credibility of the complaint if, dili mo-attend sa opisina, so dapat naa ka para dili ma one-sided or biased and investigation,” he added.
In cases when the passenger does not recognize the driver due to the absence of an ID, they are advised to get the body number of the unit and the area where the passenger boarded.