THE DAVAO Light Power and Company (DLPC) said the P4 service charge on third-party collecting agents is designed for the “upgrade and improvement of their service.”
During their Facebook Live on Dec. 27, Julieto Tenajeros, DLPC revenue management department collection supervisor, said the fee will not be computed into the company’s income and revenue.
“Walay extra income ang Davao Light ani. Ang purpose ani, nga gi-allow nato ni sa atoang mga partners nga maka-collect sila og additional or convenience fee, for the purpose of upgrading sa ilahang serbisyo, ma-provide nila ang better payment services sa atoang mga customers,” Tenejeros said.
Tenajeros said the DLPC also has standards to prevent overcharging its partners.
“Naa ni siya’y limit, para dili pud sila (partner merchants) maka-pataka og pangolekta sa atoang mga customers beyond sa atoang gi-allow,” he said.
He also said some of their partners have long been imposing charges, such as PayMaya, CLiQQ by 7/11, and pawnshops, among others.
Meanwhile, Trans Pilipinas Power and Automation Inc., one of DLPC’s accredited contractors, recently posted a service fee notice stating that “starting from December 1, the contractor will be collecting a nominal service fee of P4.00 for each payment transaction.”
Tenajeros also urged consumers to maximize opportunities to utilize partner service centers that haven’t adopted any fees yet, such as GCash, Union Bank, Banco de Oro, and Security Bank.
